Due to the nature of consumable food products, we do not accept physical returns or exchanges once an order has been delivered and opened. Fresh sweets, snacks, and other perishable edibles cannot be reused, restocked, or returned.

We take care to package our products securely. If your order arrives damaged, spoiled, past its prime, or incorrect, please inform us immediately so we can make it right.

Reporting window: Contact us within 24 hours of delivery.

Proof required: Email clear photographs or an unboxing video showing the damaged package or item, along with your invoice or order number.

Resolution: Upon verifying your request, we will dispatch a fresh replacement or process a full or partial refund.

To report a damaged, spoiled, or incorrect delivery, reach out with your order details:

Please do not ship items back without contacting our support team first.

You may cancel your order within 2 hours of placement or before it has been dispatched or prepared.

Once an order has been prepared, packed, or handed over to our courier or delivery partner, it cannot be cancelled.

Once your damage or cancellation claim is reviewed and approved, we will process your refund directly to your original payment method (UPI, Net Banking, or Credit/Debit Card).

Refunds typically reflect in your account within 5 to 7 business days, depending on your bank's processing cycle.